Support
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Common questions
- How do the reminders work?
- MyPlants sends one local notification a day, at the hour you choose in the Me tab, naming the plants that are thirsty. It asks for notification permission after you add your first plant, never at launch. If you said no and change your mind, the Me tab shows you how to turn them back on.
- Do I need an account?
- No. There is no sign-up, no login and no cloud. Your plants, care notes and photos live in the app's own storage on the phone.
- Where do my photos go?
- Into the app's storage on your phone, and nowhere else. MyPlants never uploads a photo of your home.
- Can I change how often a plant drinks?
- Any time. Open the plant, edit it, and set the interval from the 3, 7, 14 and 30-day presets or step it to any number you like. The next reminder follows the new rhythm.
- Does it work offline?
- Yes, all of it. Adding plants, watering, the journal, photos and reminders all run with no connection.
- I got a new phone. How do I restore my purchase?
- Open the Me tab, tap Go Premium and choose Restore. Sign in to the same App Store or Google Play account you bought it with, and it comes back.
- Can I move my garden to a new phone?
- Not yet. The garden lives on the device by design, and there is no export or transfer today. It is the trade we made for a garden that never touches a server, and it is on the list.
- Something is broken, or I want a feature.
- Write to us. Say which phone you are on and what happened, and we will look at it.