Support

Deload is made by one person, and a person reads every message. Copy the address, or start with the answers below.

Questions

Is Deload free?

Yes. Logging, including cardio, the readiness body and legend, the Ready score, a muscle’s basic readiness when you tap it, weekly Balance, the rest timer and the smart-days chip are free. Deload Pro adds the daily call, the seven-day forecast, the exact-hour ETA and recovery curves, session history, twelve-week symmetry, notifications, widgets and recovery-profile tuning.

How do I restore Deload Pro on a new phone?

Open Me, tap the Deload Pro banner, then Restore purchase. The subscription lives with your App Store or Google Play account, never with a Deload account, because there is none.

How do I cancel?

The store manages it. On iPhone: Settings, your name, Subscriptions. On Android: Google Play, your profile, Payments and subscriptions. Cancelling never touches your log.

Where is my data?

On your phone. There is no account, no server and no sync between phones. The only thing that ever leaves is a crash report, and it carries nothing personal.

Why does a muscle read cooked when I feel fine?

Deload reads the fatigue you logged, not how you feel. A session lays down 45, 70 or 100 points on each muscle it trained, and they fall off in a straight line across that muscle’s window. A cooked muscle had a recent or hard session, or its window is long because of your recovery profile. Change the profile in Me and the hours move.

Does it need a wearable or a signal?

No. Everything is computed on the phone from what you tap, and it works with no connection at all.

How do I turn the daily call on?

Open Me, then Notifications and Daily call. Turning notifications on asks the phone for permission first. One nudge a day at most, at the hour you pick. Notifications and the daily call are part of Deload Pro.

Can I change the language?

Open Me, then Language. Device language follows your phone’s setting.

I logged the wrong session.

Session history, with edit and delete, is part of Deload Pro. Open Balance, find the session, and tap its menu: Edit session reuses the body you logged on, and Delete offers Undo.

Something is broken.

Copy the address above and tell me what you saw. Include your phone model and the version printed at the bottom of Me.

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