Hearten support
One person makes Hearten. Write and you reach him, not a queue.
A reading did not arrive
Open Readings and check that the reading is on, that its window has not already passed today, and that its days include today. Then check that notifications are allowed for Hearten in your phone's settings. The book composes each reading on your device at the hour you set, so it needs that permission and nothing else.
I bought the Gilded edition and it is not showing
Open the Library, then the Gilded page, and choose Restore purchases. Use the same Google account you bought it with. If it still does not appear, write to me with the store receipt and I will sort it out.
Can I move my pages to a new phone
Your pages, favorites and readings live on the device and are never uploaded, so they do not travel on their own. Before you leave a phone, open a page you wrote and share it to yourself. A backup that carries app data, such as an encrypted iPhone backup or an Android transfer, brings the whole book across.
A page is not for me
Hide it. Open the page and choose Hide, and it leaves every surface, including your readings and your home screen. You can see everything you have hidden, and bring a page back, from the hidden pages list.
Is the book in my language
Hearten reads in eleven languages: English, Spanish, Portuguese, Indonesian, Turkish, German, French, Italian, Polish, Japanese and Korean. Each one is written for that language rather than machine translated. The book follows your phone's language, so it opens in yours if it is one of these.